To keep your IT environment fully operational and at peak performance, you need all your Computers and Networking equipments to be always functional; and hence Itsupportdesk is established. On-going Support (bug fixing, problems analysis and resolution, on-call support), Adaptive Enhancements(modifications to support business or technical requirements' changes), Perfective Upgrades (new functionality/features), Technical Improvement (optimization restructuring/rewriting).
Servers and Services Support
At Quantum Inc. We support you in all aspects of server management ranging from installation of new servers/technologies, to troubleshooting your existing setup and monitoring your existing infrastructure.
We support all kinds of Servers models as well as Operating Systems (Windows Servers, UNIX, Linux, Solaries, ...).
Desktop and End User Support
Quantum Inc. , uses cutting edge technology to fix computer problems online. Our highly trained technicians use the power of the Internet and specialized software to securely access your computer. This connection allows us to diagnose and fix computer problems instantly without any wait, right before your eyes. Through the secured channel we provide services related to Remote Desktop Support, Installation of Software & Drivers, Anti-virus Management, Pc-Tuning, Patch Management, Data Backup & Recovery, Servers Maintenance, Performance monitoring and Security Implementation.
We support all kinds of PCs models as well as technologies (Desktops, Laptops, Thin Clients, ...).