Quantum Inc. infrastructure practices concentrate on building expertise that deals with the entire need of an organization including technology consulting, design, capacity planning, deployment, migration, performance management and optimization. Acting as your remote IT department, we provide you with a highly personal service, delivering first class support to your staff every working hour of the day, on every business day. Our service won't take a holiday, have sick days or arrive late for work.
Our remote support package includes day-to-day helpdesk support, from installing printers to configuring a new PC on your network, you pay a standard agreed price and can rely on our experienced IT engineers. We ensure 24x7 availability of mission-critical business applications by building state-of-the-art secure, flexible and completely scalable infrastructure. We design our infrastructure solutions to be fault-tolerant and reliable. We provide support services to our clients based on the ITIL model which can be customized.